Overview
Vocalocity is the leading innovator of small business Voice over IP (VoIP) phone services. Continually delivering the best in value, technology, and service to its customers, Vocalocity delivers the robust telephone services and features enjoyed by Fortune 1000 companies at a very affordable small business price. VocalocityPBX, a hosted VoIP solution, uses Vocalocity’s leading-edge technology to ensure plug-n-play ease of implementation and use for small and medium-sized businesses. Vocalocity removes the technology barrier and management headache of on-premises business phone systems by hosting and maintaining all the phone equipment at its locations. This results in a much lower total cost of ownership and alleviates the need for customers to hire IT experts or outside consultants to install and manage their phone systems.
Value
Vocalocity's business is to find innovative ways to reduce the cost and complexity of your business phone system and deliver unchallenged value. For example, Vocalocity offers:
- True flat rate pricing – No hidden fees, unlimited calling, unlimited faxing
- No upfront costs – No extra hardware costs
- Best price in the market – We offer, hands down, the best-priced solution on the market
Technology
Instead of licensing widely-available, off-the-shelf voice software like other service providers, Vocalocity's market-leading technology has been developed and innovated in-house with over $15 million invested to date. In turn, your business benefits from:
- Increased service quality and reliability
- Faster software fixes and service problem resolution
- The 15-minute plug-n-play commitment – you can have your phone system fully functional and running within 15 minutes of receiving your phones
- Features and functionality designed for the small and medium-sized business so your phone system becomes as easy to use as email.
Customer Service
Our innovative Account Management program is designed for the needs of the small and medium-sized business. Our commitment is to be your outsourced phone IT resource and that means being there to help you get set up quickly and resolve issues fast.
- Personal Account Managers – We’re the first phone service company to give you a personalized account manager to serve as your point of contact for training and ongoing customer satisfaction
- Guaranteed turnaround time – Guaranteed response times to your service needs
Discount Details
Genara Group members pay either $34.95 per month (9 lines or less) or $29.99 per month (10 lines or more) for the monthly service AND unlimited calling anywhere in the U.S. and Canada. Our pricing represents a savings of up to 25% over the standard price of $39.99 per month for the unlimited calling plan.